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Questions?
We Have Answers.
What is your return policy?
Caraway Home provides a 30-day trial on all products. Read more about our return policy here.
I have some staining on my pan. Is it defective or covered under warranty?
Staining is not a warranty defect and just means your pan needs a bit of a deep clean. Staining typically happens when oils are burnt past their smoke point. Don’t fret and check out our go-to cleaning tips here.
Do your products come with a warranty?
All of our ceramic products come with a limited one-year warranty, and our Stainless Steel collection comes with a limited lifetime warranty. Read more about it here.
Can I make an update to my order?
Caraway Home provides 60 minutes after your order is placed to make any edits/changes. To get started, please send us a message via live chat on our website. Please note that we may not be able to accommodate requests sent via email due to the small time frame.
What is the best way to send a gift note with my order?
To send a gift note with your order, please place your order here.