About Us
What makes Caraway unique?

We’re on a mission to craft well-designed, safe-to-use home goods that thoughtfully raise the standards of what you cook with. Simply put, our products are designed to make your life easier and healthier, no matter your level of expertise.

Where does the Caraway name come from?

Caraway is a type of biennial flower that sprouts flavorful seeds commonly used in rye bread recipes. The oblong shape of the seed inspired our ergonomic pots and pans handle design.

Where are Caraway products made?

Our founder designed Caraway in New York and vetted vendors worldwide when deciding where to produce. As a result, our products are all made in world-class factories based in China, all of which adhere to our strict ethical manufacturing practices and maintain the required standards for BSCI or SMETA.

Our partners have the same thoughtful work environments we provide for our own employees as part of the Caraway family. Responsibility and ethical manufacturing are core Caraway values; we feel strongly about building personal, long-lasting relationships with our suppliers and offering a transparent look into the process.

Do you offer services for businesses, interior designers, residential developers, hotels/coliving, etc?

Yes, we are proud to offer exclusive pricing and services to our trade partners. You can sign up here or contact us at help@carawayhome.com for more information!

How do I register for Caraway products for my wedding?

Caraway products are available on wedding registries through Zola, Joy, and The Knot. Please note that items purchased or received through these platforms cannot be returned or exchanged directly through CarawayHome.com. For any assistance, please contact the registry website where the purchase was made.

Accessibility Contact Information

Caraway is committed to ensuring digital accessibility for people with disabilities. We aim to provide a positive experience to all our customers. Our goal is to permit customers to successfully navigate and do business through our website. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

If you have any questions or feedback about the accessibility of our site and how it can be improved, please contact us. We try to respond to feedback within 2 business days.

E-mail: accessibility@carawayhome.com Social: @caraway_home

Orders & Shipping
What payment methods do you accept?

We accept most major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Amazon Pay, Shop Pay, Apple Pay Google Pay, Venmo, and Afterpay.

Can I pay with installments using Afterpay?

Yes, Caraway offers installment payment plans through AfterPay and Affirm (via ShopPay). For questions regarding plan or account information, please visit AfterPay FAQ s or ShopPay FAQ s for assistance.

Do I need to pay tax on my order?

State laws require us to charge sales tax to addresses in most states. If your state requires it, you’ll see sales tax added at checkout.

How much does shipping cost?

Shipping is free on all purchases for orders to the continental US above $90. Orders below this threshold are charged $4.99 at checkout.

Shipping to Hawaii, Alaska, or any international destination will come at an additional cost. You can see specific shipping charges during checkout.

My order has shipped, where can I track it?

When your order has completed processing and has shipped, you’ll receive an email with tracking information! Additionally, you can monitor your order through your Order Status Page or check out a full view of all your past and current orders on your Account Page . If you haven’t received a tracking number and it’s been about three business days, please reach out to our support team at help@carawayhome.com or through our live chat widget!

Why don’t I see any updates on my tracking information?

Don’t stress! If your tracking information says “Label Processed,” that means we’re busy getting your order prepared to ship. Orders are usually processed and shipped within two business days.

When am I charged for my order?

Payment is collected as soon as you press the "Pay Now" button in checkout to confirm your order. If you choose an installment plan, only the first payment will be charged at that time, with the remaining installments due according to the selected plan.

Can I cancel an order after it’s been placed?

Orders can be canceled or edited within 60 minutes of being placed. You can make changes yourself through the order status page or use our live chat for quick assistance. After 60 minutes, your order will have completed processing and can no longer be modified. If this is the case, please use our Returns Portal to initiate a return.

When will I receive my order?

For standard shipping within the continental U.S., orders typically arrive within 3–5 business days after processing (5–7 days for Hawaii and Alaska). If you select preferred shipping at checkout, your order may be prioritized for faster processing so that it may ship out and arrive sooner.

These shipping timelines apply once an order has shipped. If an item is on backorder, the estimated shipping date will be provided in your order confirmation and on the product page. Once restocked and shipped, the standard delivery timelines will apply.

The product I want is out of stock. Now what?

While we can't guarantee that a specific color will be restocked, you can click the 'Notify Me' button on the product page to receive an email update if it becomes available again.

Ceramic-Coated Cookware
How is Ceramic non-stick different from Stainless Steel and Cast Iron?

Our Ceramic Cookware is non-stick and easy to clean, and is perfect for cooking eggs and delicate proteins over low-to-medium heat! Customers can also choose between our Stainless Steel or Cast Iron collections if their recipes call for higher heat cooking.

Does Caraway Ceramic non-stick wear over time?

Yes, all non-stick coatings will slowly wear off given frequent use. Just like your favorite pair of shoes, the more you use them the faster they wear out. But with proper maintenance, Caraway cookware is designed to last years!

How safe is your non-stick coating?

Our Ceramic non-stick is made from inorganic natural ingredients which are all 100% safe to use in contact with all foods (and FDA approved). Plus, the absence of potentially dangerous chemicals like PTFE, PFOA, PFAS, Lead, and Cadmium means that there is no chance of harmful materials leaching into your food, even if you accidentally scratch or overheat your pan.

Is it safe to use on all stovetops and ovens?

Yes! Our ceramic cookware is induction compatible. However, not all induction stovetops are compatible with us! We suggest reaching out to your manufacturer to confirm.

Our Ceramic cookware can also handle up to 550°F without breaking a sweat. Each piece of cookware is designed purposefully to be used in and on all cooking surfaces and ovens.

Should I hand wash my Ceramic-coated Cookware or can I use the dishwasher?

Dishwashers are notorious for their harsh detergents and abrasive way of cleaning. Because of this, we suggest that all Caraway products never be put in your dishwasher since it drastically reduces the life of your non-stick properties and can potentially cause cosmetic damage. Instead, a gentle hand wash with warm, soapy water and a non-abrasive sponge or dishcloth helps keep your cookware looking fresh!

What type of tools should I use with the Cookware?

Wooden (like our Prepware!) or nylon utensils are all great to use with your Caraway products! Rough, sharp edges of metal utensils can damage the non-stick coating, and we strongly recommend that you avoid these.

How hot do my pans need to be to start cooking?

Low to medium heat is all you need! Our ceramic-coated pans heat up in under a minute and can retain its temperature more efficiently compared to traditional cookware. You’ll be able to crisp and fry all day long thanks to our non-stick layers.

Do I need butter, oil, or cooking spray when cooking?

Our ceramic cookware has a non-stick surface, so while butter or oil is required, only a small amount is needed. We recommend lightly coating the entire interior for the best cooking experience. Avoid using cooking sprays, as they can lead to residue buildup.

Additionally, choose an oil with an appropriate smoke point for your pan, temperature range, and recipe to prevent oil breakdown and potential discoloration.

Does the Fry Pan come with a lid?

The 10.5” lid is designed to fit the Fry Pan and the Dutch Oven. This lid is only included when you purchase the full Cookware Set or the Dutch Oven. We also offer a 10.5” glass lid, available separately here !

Is the storage system included in the Cookware set?

Yes, it sure is! When you purchase any of our Cookware Sets, you receive our uniquely designed pan racks and lid holder! The storage system is only available with the purchase of a full Cookware Set, and is not sold individually even if multiple pieces are purchased.

Stainless Steel Cookware
What is 5-ply Stainless Steel?

“Ply” refers to the number of bonded layers present in the cookware. Our Stainless Steel Cookware is 5-ply, making for superior heat conduction & distribution, as well as maximum durability.

Does Stainless Steel cookware contain aluminum?

Our cookware features an aluminum core surrounded by 5-ply Stainless Steel, so there is no concern of leaching. Aluminum is a superior conductor of heat and enables the pans to heat quickly and evenly, while Stainless Steel provides you with a durable non-corrosive and non-toxic cooking surface–it's a win-win.

Is Stainless Steel non-stick?

Our Stainless Steel cookware is not made with non-stick properties. However, sticking can be minimized by properly pre-heating the pan and following some simple maintenance tips here !

Does stainless steel require seasoning?

Nope! Stainless Steel doesn’t need to be seasoned like traditional cast-iron or carbon steel. However, following proper heating instructions will go a long way in maximizing cooking performance.

Are the pans induction and oven compatible?

You bet! Our pans have a magnetized stainless steel base plate that can be used with induction stovetops. Additionally, all pans are oven safe up to 550ºF and used under the broiler up to 465ºF.

Can they be used in the dishwasher?

We recommend handwashing as using a dishwasher can affect the longevity of your cookware.

Can I use metal utensils?

We recommend using our FSC-certified wood utensils (or similar) to keep the cooking surface as scratch-free (and high performing) as possible!

Can I cook at higher temperatures with Stainless Steel?

Yes! Our Stainless Steel cookware can handle any temperature. For the best results, we recommend preheating on low to medium heat and using the water test before adding oil.

Additionally, be sure to check the smoke point of your cooking fat—choosing one with a higher smoke point will help prevent burning when cooking at high temperatures.

How much oil or butter do I need to add?

An appropriate amount of oil or butter is all you need to coat the pan! It should be preheated for a minute before adding in your food. Avoid oil sprays or cooking aerosols.

Will the Stainless Steel discolor?

Exposure to prolonged periods of heat may cause discoloration over time, but this will not affect performance! Any Stainless Steel cookware cleaner will have your pans looking as good as new.

Enameled Cast Iron Cookware
How do I season Enameled Cast Iron, or does it need seasoning?

Our Enameled Cast Iron Cookware doesn't require seasoning and is ready to use straight out of the box. This means you can cook a wide variety of dishes, including acidic foods (unlike seasoned Cast Iron), without any concerns. It is easy to maintain—just wash it with soap and water.

Is Caraway’s Enameled Cast Iron non-stick?

While our Enameled Cast Iron Cookware isn’t non-stick, the enameled coating can help reduce sticking compared to traditional cast iron pans. For best results, we recommend properly preheating your cookware and using an appropriate amount of oil or butter to achieve a similar cooking experience.

Is it safe to use on all stovetops and ovens?

Absolutely! Our Enameled Cast Iron Cookware is compatible with all stovetops and is oven-safe up to 500°F. Additionally, all pans can also be used under the broiler (up to 450ºF).

Can I use it in the dishwasher?

Enameled Cast Iron should not be washed in a dishwasher. We recommend hand washing with warm, soapy water to ensure your cookware’s longevity. Products like Barkeepers Friend, Dawn Platinum, and white vinegar are also great options for cleaning. For more details, check out our Care & Cleaning guide .

Can I use metal utensils on my Enameled Cast Iron?

To protect the enamel coating, avoid using metal utensils like knives, whisks, or spatulas. Instead, use wooden (like our Prepware!) or nylon utensils. Avoid cutting food directly in the pan to prevent scratches.

How is Enameled Cast Iron different from Caraway’s Ceramic and Stainless Steel collection?

Our Enameled Cast Iron stands out for its durability, superior heat retention, and even heat distribution. It’s perfect for recipes that involve searing, frying, and baking.

How long will my Enameled Cast Iron Cookware last?

With proper care, your Enameled Cast Iron Cookware is designed to last a lifetime and be passed down for generations!

Does it come with a warranty?

Yes! Our Enameled Cast Iron Cookware comes with a limited lifetime warranty .

Can the Storage Racks be purchased separately?

Our Storage Racks are exclusively available as part of our Enameled Cast Iron Set and Bundles. Currently, they are not offered for separate purchase.

Do I need to preheat my Enameled Cast Iron pans, and if so, how?

Yes, preheating is recommended for a more stick-free cooking experience. Preheat your Enameled Cast Iron Cookware on medium heat for at least five minutes before adding oil or butter. Avoid preheating a dry pan for more than five minutes to protect the enamel.

Unlike other materials, our Enameled Cast Iron Cookware retains a steady internal temperature, so reducing the heat during cooking won't impact the cooking performance.

Bakeware
What material is your Bakeware made of, and is it non-stick?

Our Bakeware is manufactured with an aluminized steel core, stainless steel handles, and a cooking surface that’s coated with the exact same non-toxic Ceramic coating as our Ceramic-coated Cookware. Aluminum is a superior conductor of heat and enables the pans to heat quickly and evenly, while the Ceramic coating is non-stick and free of lead, cadmium, PTFE (Teflon®), PFOA, and other harmful chemicals.

What temperature can your Bakeware be used up to?

Our Bakeware is oven safe up to 550°F! Ceramic products (including Nonstick Ceramic Cookware and Squareware), should not be used with the broiler setting. While our ceramic products can withstand up to 550°F, the use of a broiler can typically cause a rapid and uncontrollable change in temperature, which can lead to warping.

Should I hand wash my Caraway Bakeware or can I use the dishwasher?

Dishwashers are notorious for their harsh detergents and abrasive way of cleaning. Because of this, we suggest that all Caraway products never be put in your dishwasher since it drastically reduces the life of your non-stick properties and can potentially cause cosmetic damage. Instead, a gentle hand wash is all you need to keep your Caraway looking fresh!

What type of tools should I use with the bakeware?

Wooden, silicone, or nylon utensils are all great to use with your Caraway products! Rough, sharp edges of metal utensils can damage the non-stick coating, and we strongly recommend that you avoid these.

We also recommend carefully placing the Bakeware on and the oven grates to avoid damage to the exterior base coating.

Do I need to add oil or butter?

Our Bakeware is naturally non-stick, but a light amount of oil or butter should be added for even easier release. Our Bakeware can also be coated with flour too. For a speedy clean up, lining up with parchment paper will also help maintain its non-stick quality.

Does it come with a warranty?

You bet! Our Bakeware has a limited one-year warranty covering any major defects to the handles or the body of the bakeware, or anything else that functionally impairs the bake, other than discoloration or damage through wear and tear. Read more here .

Is the storage system included in the Bakeware Set?

All purchases of our Bakeware Sets come with our custom-designed storage solutions. The Half Bakeware and Mini Bakeware sets include one such system, and the Complete Bakeware Set includes two. The storage systems are only available with purchase of the sets and are not sold separately or included with individual Bakeware pieces.

Food Storage
Why are my Food Storage lids tight to open?

Our lids were crafted with an Air Release Technology, specifically designed to keep freshness in and odors out.

To open, simply pull up from one of the lid’s side grooves to let air flow out and reduce suction, holding the base for extra support. Once the air is released, remove the lid by pulling back.

Can I use them in the dishwasher?

Yes! Our Food Storage containers, lids, and the dot and dash containers are all dishwasher safe.

Can they be used in the oven, freezer and microwave?

You bet! These ceramic-coated glass containers are oven safe up to 450°F and can be stored in the freezer and refrigerator. They are also microwave safe! The lids and Dot and Dash inserts are not microwave safe.

What is the warranty policy?

We offer a limited warranty covering a period of one year from the date of purchase. This warranty covers the replacement of defective materials when our food storage products are used under normal use. More information can be found here .

Prepware
How do I safely handle my knives?

These high-quality knives have incredibly sharp blades for precision and ease of use. Use caution when taking them in and out of the knife block and follow the curvature of the internal bumper.

Can the storage pieces be disassembled for cleaning?

All storage pieces are modular and can easily be removed and put back together.

Do the knives need to be sharpened on a regular basis?

We recommend using a honing rod every 5 uses, and a knife sharpener 1-2 times per year. With that in mind, remember that a sharp and precise knife is always safer than a dull one.

Will the knives rust?

Our premium stainless steel blades shouldn’t rust with proper care. However, if you do start to notice some rust, a stainless steel cleaner will take care of the job in no time.

Can I put my knives, utensils, or cutting boards in the dishwasher?

Dishwashers are a notorious and abrasive way of cleaning, and they also tend to quickly dull knives and cause wooden utensils or boards to splinter. Because of this, we recommend hand washing your prepware to keep it in pristine condition for years to come.

How do I care for my cutting boards?

To extend each board’s longevity, apply the included mineral oil with a clean cloth once a month. Let oil set for a few hours before wiping dry with a cloth. For an extra shine, apply food-grade beeswax once dry. Never use vegetable or nut-based oils on your board.

How do I disinfect my boards?

To disinfect stains, you can squeeze fresh lemon juice onto your boards with a sprinkle of kosher salt, using the lemon to rub the mixture across the entire area. Once dry, gently scrape off. Alternatively, use a solution of 25% distilled white vinegar and 75% water. Never use bleach or baking soda on your boards!

What’s the warranty policy for the Kitchen Gadgets Set?

Caraway offers a limited lifetime warranty policy of one year from date of purchase. The warranty excludes damage from misuse, abuse, failure to follow instructions, wear and tear, modifications, transit-related loss or damage, and unforeseen accidents or circumstances beyond our control.

Are the Kitchen Gadgets heavy?

Our Kitchen Gadgets are evenly-weighted, with the heaviest one (Garlic Press) weighing less than a box of pasta. While heavier than some plastic alternatives, we’ve chosen the lightest quality materials that still provide enhanced performance.

Can I sharpen the blade on the Pizza Cutter and Vegetable Peeler?

The blades come factory-sharpened and will retain their edge for extended periods of time. We do not recommend sharpening at home, as this may damage the blades or risk injury.

Tea Kettle
What is your Tea Kettle made of?

Our Tea Kettle is made with a durable, ceramic-coated exterior, and an 18-8 grade Stainless Steel interior!

Is the Tea Kettle compatible with all stovetops?

Yes! Our Tea Kettle is induction, gas and electric-safe.

Can I dishwash my Tea Kettle?

We don’t recommend using the dishwasher! Instead, the Tea Kettle can be cleaned with warm, soapy water, and a gentle scrub.

Can I use the Tea Kettle on high heat?

We recommend boiling water in the Tea Kettle on low to medium heat! Lower heat will increase the longevity of your kettle.

Why isn’t my Tea Kettle whistling?

Make sure the lid is tightly placed on the kettle to ensure proper whistling! If you’re still having issues, please reach out to our customer experience team at help@carawayhome.com.

What is the warranty on your Tea Kettle?

We offer a limited warranty covering a period of one year from the date of purchase. This warranty covers the replacement of defective materials when our Tea Kettle is used under normal use. More information can be found here .

Accessories
What materials are your linens made from?

Our linens are made from 100% organic cotton. They are machine washable - make sure you wash before first use, and either tumble dry low or hand dry!

Will the Glass Lids work on all your cookware products?

Yes, our Glass Lids are designed to fit all Caraway pots and pans. However, because our Enameled Cast Iron is hand-molded, some pieces may have slight variations that prevent a perfect seal. Additionally, the textured enameled coating could potentially scratch the Glass Lids, so we recommend handling them with care when placing or removing the lid.

Does the Lid Organizer only work for glass lids?

The Lid Organizer is compatible with all Ceramic, Stainless Steel, and Glass lids!

Support & Returns
How do I start a return?

Caraway provides a 30-day return window, to get started head to our returns portal here .

*Please note that we reserve the right to limit returns when we suspect fraudulent behavior from a customer. In addition, bulk purchases are considered final sale and are not eligible to be returned. Our Shipping and Returns policy can be found here .

What is Caraway Shipping Protection?

Caraway Shipping Protection is a package protection solution offered by Corso that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Corso to offer added assurance that you’re supported, no matter what. It can be added during checkout.

Purchased Caraway Shipping Protection and looking to file a shipping issue online? File here .

How does Caraway Shipping Protection work?

If your protected order ends up lost, damaged, or stolen, Corso’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-5 business days from filing.

I cooked in the product I am returning! What do you do with used returned items?

All returned Caraway products are donated, as long as it is in good condition. If not, it will be recycled.

My order arrived damaged. What do I do?

We try to make sure everything runs smoothly–but life happens. Contact us via the chat button below (bottom right!) or email us at help@carawayhome.com and we’ll sort it out for you!

Where does Caraway ship?

We ship to all states in the USA, including Hawaii & Alaska. We do not ship to APO and FPO addresses, or to PO Boxes.


We also offer shipping options to customers in Canada, United Kingdom, EU and Australia.


For the UK, to get your order to you, we've partnered with Passport Shipping who act as the Seller for all orders to the UK under £135 and under €150 to the EU.

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